Cookie Policy
Understanding how Flowprimenova uses cookies and tracking technologies to enhance your browsing experience
Manage Your Cookie Preferences
You can decline all non-essential cookies while keeping the essential ones needed for our website to function properly. Your choice will be remembered for future visits.
What Are Cookies and Why We Use Them
Cookies are small text files stored on your device when you visit our website. At Flowprimenova, we use these technologies to remember your preferences, understand how you interact with our services, and improve your overall experience with our professional editing software solutions.
Think of cookies as digital bookmarks that help us recognize you when you return. They enable features like remembering your language preference, keeping you signed in to our client portal, and understanding which of our services interest you most.
Essential Cookies
Required for basic website functionality, security features, and user authentication. These cannot be disabled as they're necessary for the site to work properly.
Performance Cookies
Help us understand how visitors use our site by collecting anonymous information about page views, load times, and user interactions with our service pages.
Functional Cookies
Remember your preferences and choices, such as your preferred contact method, form data, and customized settings for our client dashboard.
How We Collect and Use Your Data
When you browse flowprimenova.com, we gather information through various methods to better serve your professional editing needs. Here's exactly what happens behind the scenes and why it matters for your experience.
Browsing Behavior Tracking
We monitor which pages you visit, how long you spend reading about our services, and which editing solutions capture your attention. This helps us understand what professionals in your field are looking for.
Form Interaction Data
When you fill out contact forms or request consultations, we track completion rates and common drop-off points to streamline the process for future visitors seeking our editing expertise.
Device and Location Information
We collect basic device data and general location (city level) to optimize our website performance and understand our client demographics across different regions in Vietnam and beyond.
This information directly improves your experience by allowing us to personalize content recommendations, reduce loading times for frequently accessed pages, and ensure our services align with what editing professionals actually need in their workflows.
Data Retention and Your Control Options
We believe in transparency about how long we keep your data and giving you meaningful control over your privacy. Different types of information have different retention periods based on their purpose and legal requirements.
Your Data Management Options:
- Browser Settings: Clear cookies directly through your browser's privacy settings or use incognito/private browsing mode for cookie-free sessions
- Cookie Consent: Use the "Decline All Non-Essential Cookies" button above to opt out of tracking while maintaining site functionality
- Account Data: Request deletion of your client account data by contacting us directly at info@flowprimenova.com
- Marketing Preferences: Unsubscribe from our communications at any time through links in our emails or by contacting our team
- Data Portability: Request a copy of your personal data in a machine-readable format for transfer to other services
Essential cookies for site functionality are retained only as long as your browsing session or until you clear your browser data. Analytics and preference cookies typically expire after 24 months of inactivity. Contact form data and client communications are kept for our standard business record retention period of 7 years, unless you request earlier deletion.
Questions About Our Cookie Policy?
Contact our team for clarification about data usage or privacy concerns
Email: info@flowprimenova.com
Address: 118 Phan Bội Châu, Thống Nhất, Buôn Ma Thuột, Đắk Lắk 630000, Vietnam
Phone: +84973188618
Last updated: February 2025 | Effective immediately for all flowprimenova.com users